Tango
Tango Card bundles an awesome catalog of e-gift cards and other e-rewards with easy-to-use technology and expert program support to drive results for you.
Homepage: https://www.tangocard.com/
Status Page: http://status.tangocard.com
Open Incidents
No open incidents
Scheduled Incidents
No scheduled incidents
Previous Incidents
Amazon.com failures
2017-01-28 00:41:32| Action | Date | Description |
|---|---|---|
| Resolved | 2017-01-28 00:41:00 | Amazon.com orders are working as expected again. |
| Identified | 2017-01-28 00:21:00 | We are observing an increase in Amazon.com failures at this time. We have notified Amazon and will update status as conditions change. |
Brief AWS Network Outage
2017-01-13 15:54:31| Action | Date | Description |
|---|---|---|
| Resolved | 2017-01-13 15:54:00 | From around 7:15 AM to 7:20 AM PST we experienced what appears to be a networking outage in AWS. This affected our V1.1 and V2 API. It appears to be resolved now. |
Reminder: V2 Maintenance tonight 11PM PST
2017-01-13 04:08:32| Action | Date | Description |
|---|---|---|
| Completed | 2017-01-13 07:53:00 | Database maintenance is now complete. Actual downtime: 11PM PST - 11:30PM. The previously communicated backup maintenance window of Friday 11PM PST will not be necessary. RaaS API errors observed during downtime include: "503: Service Unavailable: back-end server is at capacity". |
| Scheduled | 2017-01-13 07:00:00 | We will be updating our RaaS v2.0 database maintenance tonight. We expect the API to be unavailable for no more than 60 minutes.During the maintenance you may notice performance degradation which may include 5xx system errors. If you have implemented incremental retry no additional action will be required. As always, we highly recommend you use the idempotent external order Ref Id to ensure no duplicate orders.If you do not have an incremental retry implemented you will need to initiate retries for all failures during the maintenance window.We will send out an all clear when the maintenance is complete.If we are not able to proceed with our maintenance Thursday, our backup maintenance window is Friday at 11PM PST. |
| Scheduled | 2017-01-13 04:08:00 | We will be updating our RaaS v2.0 database maintenance tonight. We expect the API to be unavailable for no more than 60 minutes.During the maintenance you may notice performance degradation which may include 5xx system errors. If you have implemented incremental retry no additional action will be required. As always, we highly recommend you use the idempotent external order Ref Id to ensure no duplicate orders.If you do not have an incremental retry implemented you will need to initiate retries for all failures during the maintenance window.We will send out an all clear when the maintenance is complete.If we are not able to proceed with our maintenance Thursday, our backup maintenance window is Friday at 11PM PST. |
RaaS API disruption of service
2016-12-07 20:00:15| Action | Date | Description |
|---|---|---|
| Resolved | 2016-12-07 20:00:00 | as of 8:25 am PST services have returned to normal. |
| Monitoring | 2016-12-07 16:25:00 | Between 7:12AM - 8:25AM PST we had an abnormally high number of order failures through RaaS v1.x and RaaS v2 APIs. The issue has been resolved and we are continuing to monitor at this time. |
Tango Card's Status Page Launches on 12/2/16!
2016-12-02 21:33:16| Action | Date | Description |
|---|---|---|
| Resolved | 2016-12-02 21:33:00 | This incident has been resolved. |