Rapid7
Rapid7 transforms data into insight, empowering IT and security professionals to progress and protect their organizations. Includes Logentries, Nexpose Now, AppSpider, and InsightDR.
Homepage: https://www.rapid7.com/
Status Page: https://status.rapid7.com
Open Incidents
No open incidents
Scheduled Incidents
No scheduled incidents
Previous Incidents
Unscheduled Outage
2017-01-18 21:10:31| Action | Date | Description |
|---|---|---|
| Resolved | 2017-01-18 23:52:00 | This incident has been resolved. |
| Update | 2017-01-18 21:34:00 | The engineering team is aware of technical issues that have caused latency for the Insight Platform. We are currently working to resolve the issue and will update this status as soon as normal operations have resumed. |
| Identified | 2017-01-18 21:10:00 | The engineering team is aware of technical issues that have caused unscheduled outage. We are currently working to resolve the issue. |
Event process is delayed for some customers
2017-01-10 14:03:01| Action | Date | Description |
|---|---|---|
| Resolved | 2017-01-10 15:00:00 | This incident has been resolved. |
| Investigating | 2017-01-10 14:03:00 | We are currently investigating issues in our event processing system. Some customers may experience delayed events into Log Search. |
Logentries Alerting
2016-12-15 03:49:17| Action | Date | Description |
|---|---|---|
| Resolved | 2016-12-15 03:49:00 | From about 01:17 - 03:17 UTC our provider had intermittent issues resolving host-names. This caused some alerts (such as webhooks or slack posts) to be either delayed or not triggered at all. All delayed alerts have been delivered. If you still encounter any issue or have any further questions please contact support@logentries.com |
InsightIDR: Some pages are not loading
2016-12-01 14:25:24| Action | Date | Description |
|---|---|---|
| Resolved | 2016-12-01 14:25:00 | This incident has been resolved. |
| Identified | 2016-12-01 14:23:00 | The team is currently aware of an issue which is affecting certain InsightIDR pages (EU-only) which have become unresponsive or fail to load. A fix is currently in progress and we hope that the issue should be should be resolved shortly. If you are affected by any such problems please contact support@rapid7.com |
InsightIDR: Pages are not loading
2016-11-23 14:41:13| Action | Date | Description |
|---|---|---|
| Resolved | 2016-11-23 14:41:00 | This incident has been resolved. |
| Identified | 2016-11-23 14:39:00 | The team is currently aware of an issue which is affecting InsightIDR pages which have become unresponsive or fail to load. A fix is currently in progress and we hope that the issue should be should be resolved shortly. If you are affected by any such problems please contact support@rapid7.com |
Logentries: Maintenance
2016-11-17 11:06:52| Action | Date | Description |
|---|---|---|
| Resolved | 2016-11-17 11:06:00 | The maintenance has been completed. |
| Monitoring | 2016-11-17 10:58:00 | Our Operations team is currently performing General Maintenance between 11:00 - 11:15 UTC. During this time the Logentries UI may become unavailable. |
Logentries: Log View not appearing
2016-11-16 17:52:00| Action | Date | Description |
|---|---|---|
| Resolved | 2016-11-16 17:52:00 | A fix has been applied and Log View should be available for all accounts. If you are still encountering problems please contact support@logentries.com. |
| Investigating | 2016-11-16 17:41:00 | We are investigating an issue which is preventing logs from appearing in the application. Please contact support@logentries.com for more information. |
Data ingestion via js.logentries.com
2016-11-04 00:13:25| Action | Date | Description |
|---|---|---|
| Resolved | 2016-11-04 01:13:00 | From about 23:15 to 23:55 UTC data ingestion via js.logentries.com was blocked and no new data was able to be transmitted via js.logentries.com. The issue has been resolved and if you still encounter any problems please contact support@logentries.com |
Event collection is delayed for some customers
2016-10-14 19:25:10| Action | Date | Description |
|---|---|---|
| Resolved | 2016-10-14 20:25:00 | This incident has been resolved. |
| Investigating | 2016-10-14 16:45:00 | We are currently investigating issues in our event collection system. Some customers may experience delayed events. |
InsightIDR: Some pages are not loading
2016-10-12 17:40:43| Action | Date | Description |
|---|---|---|
| Resolved | 2016-10-12 18:40:00 | This incident has been resolved. |
| Identified | 2016-10-12 18:33:00 | The team is currently aware of an issue which is affecting certain InsightIDR pages which have become unresponsive or fail to load. A fix is currently in progress and we hope that the issue should be should be resolved shortly. If you are affected by any such problems please contact support@rapid7.com |