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Pipedrive

Pipedrive is a CRM & pipeline management tool that helps you focus on actions that matter. By sales pros, for sales pros.

Homepage: http://pipedrive.com/
Status Page: http://status.pipedrive.com/


Open Incidents

No open incidents

Scheduled Incidents

No scheduled incidents

Previous Incidents

Firewall Upgrade

2016-12-23 07:23:16
Action Date Description
Completed 2016-12-25 09:33:00 The scheduled maintenance has been completed.
Scheduled 2016-12-25 09:00:00 We will be undergoing firewall upgrade this Sunday 12/25 between 3-4am CST/ 9-10am GMT. Downtime expected for the whole period (1 hour).Sorry for the inconvenience, and happy holidays!
Scheduled 2016-12-23 07:23:00 We will be undergoing planned firewall upgrade this Sunday 12/25 between 3AM-4AM America/Chicago Central. Downtime expected for the whole period (1 hour).

Issues with the search functionality

2016-12-01 11:34:14
Action Date Description
Resolved 2016-12-01 11:34:00 Search is back to normal! Sorry for the inconvenience.
Investigating 2016-12-01 10:46:00 Some of our customers may experience issues with the search functionality. Very sorry! Our tech team is on it, will post an update soon.

Full email sync slowdown

2016-10-25 18:20:49
Action Date Description
Resolved 2016-10-25 19:20:00 Full email sync is back to normal! Sorry for the inconvenience.
Identified 2016-10-25 18:31:00 Some clients may experience delays. We're on it.

Some customers experiencing difficulty logging in

2016-10-04 14:35:41
Action Date Description
Resolved 2016-10-04 15:35:00 Issue has been resolved
Investigating 2016-10-04 15:03:00 We are investigating the issue

Some users experiencing difficulty logging in

2016-09-21 16:57:21
Action Date Description
Resolved 2016-09-21 17:57:00 Login issue fixed. Sorry for the inconvenience.
Investigating 2016-09-21 15:37:00 Some users are experiencing problems with logging in. We are investigating the reasons behind the issue.

Some customers unable to login to Pipedrive

2016-09-14 08:09:47
Action Date Description
Resolved 2016-09-14 09:09:00 The issue has been fixed and our systems are back to normal. Sorry for the inconvenience.
Investigating 2016-09-14 08:54:00 Some customers in Europe can't login to Pipedrive at the moment. We are investigating the reasons behind the issue.

Smart BCC slowdown

2016-08-31 15:42:58
Action Date Description
Resolved 2016-08-31 16:42:00 Smart BCC is back to normal! Sorry for the inconvenience.
Investigating 2016-08-31 16:18:00 Due to an open issue with our Smart BCC service provider, incoming Smart BCC emails are experiencing delays. We're on it.

Search index currently not fully functional

2016-08-10 09:05:13
Action Date Description
Resolved 2016-08-10 10:05:00 Search index has been fully rebuilt. Very sorry for the troubles this caused! We're a good lesson richer and keen to show you this won't happen again.
Update 2016-08-09 13:05:00 We're past 70% done with search index rebuild, almost there.
Update 2016-08-09 08:09:00 We're more than half-way through rebuilding the search index for all affected accounts, bear with us.
Monitoring 2016-08-08 14:59:00 There is good progress in rebuilding the search index but it's taking a while to complete the process fully. It may take up to two days to have search 100% functional again.
Identified 2016-08-08 08:18:00 Search is currently not functional for many customers. We're working on reindexing data, search will become fully functional later today, probably as soon as in a couple of hours. We're very sorry for the troubles!
Investigating 2016-08-08 08:16:00 We are currently investigating this issue.

Full email sync has partial outage

2016-08-03 20:44:23
Action Date Description
Resolved 2016-08-03 21:44:00 Our email platform provider has identified the problem and deployed the fix. We apologize for the temporary inconvenience.
Monitoring 2016-08-03 19:45:00 Due to an open issue with our email platform provider, full email sync is experiencing delays. We're on it.

Unplanned Maintenance

2016-08-03 08:00:59
Action Date Description
Completed 2016-08-03 09:00:00 The scheduled maintenance has been completed.
Scheduled 2016-08-03 07:31:00 We're restarting one of our physical hosts which may result in longer search response times for some of our customers and can cause issues with accessing the service for short periods of time.