StatusBacon

Mailchimp

MailChimp provides email marketing for more than 14 million people globally. Send better emails, connect your e-commerce store, and sell more stuff.

Homepage: https://mailchimp.com/
Status Page: https://status.mailchimp.com/


Open Incidents

No open incidents

Scheduled Incidents

No scheduled incidents

Previous Incidents

Service disruption

2016-07-28 03:38:00
Action Date Description
Resolved 2016-07-28 14:51:00 This issue is now resolved. We apologize for the delay. Please reach out to support if you encounter any issues.
Update 2016-07-28 12:12:00 We've identified the issue but are still working on a resolution. Sorry for the interruption.
Investigating 2016-07-28 03:38:00 A small portion of US2 users are unable to access their accounts. We are working on restoring access as quickly as possible.

Service disruption

2015-12-03 22:16:00
Action Date Description
Resolved 2015-12-04 01:51:00 At this point we believe all systems are 100% operational. Please reach out to support if you are experiencing any issues.
Update 2015-12-03 23:43:00 We have found a way to route around the physical fiber outages causing US8-US12 to be down and they are back up. We are testing and monitoring closely and ironing out any kinks as we find them.
Update 2015-12-03 23:25:00 We are continuing to work as quickly as we can on resolving this outage for us8-us12. We apologize for this outage and its duration and are doing everything we can to get them back online.
Update 2015-12-03 22:48:00 Multiple carriers are down due to fiber cuts near one of our main facilities. We are continuing to work on routing around this outage.
Investigating 2015-12-03 22:16:00 We are currently having some connectivity issues with our carriers, which is affecting US8 - US12. We are working as quickly as possible to get these back online. We appreciate your patience and will keep you updated.

Scheduled maintenance

2015-09-28 12:20:00
Action Date Description
Completed 2015-09-28 12:50:00 Good to go!
Scheduled 2015-09-28 12:20:00 Hello All! We will be working on a few core networking devices for US8-US11 this morning. 8:00AM - 11:00AM. If you see any bumps please let our support team know!

Service disruption

2015-08-28 19:53:00
Action Date Description
Resolved 2015-08-28 20:46:00 All services remain up. We are continuing to monitor our infrastructure closely.
Update 2015-08-28 20:17:00 All services are optimal at this time. We remain behind mitigation and are watching our networks closely.
Investigating 2015-08-28 19:53:00 We are under a DDOS attack that is impacting several user shards. We are working to mitigate.

Service disruption

2015-08-22 21:21:00
Action Date Description
Resolved 2015-08-23 00:41:00 We will remain behind mitigation for some time but all services have been stable for several hours.
Update 2015-08-22 22:19:00 At this time the attack is mitigated and all services are functioning normally. We remain behind mitigation and are watching things closely.
Update 2015-08-22 21:46:00 We are under a DDOS attack. We've moved behind mitigation and are attempting to recover all services.
Investigating 2015-08-22 21:21:00 Connectivity issues in one of our datacenters. We are working to resolve.

Service disruption

2015-08-10 14:28:00
Action Date Description
Resolved 2015-08-10 15:07:00 After monitoring for awhile, we are marking this resolved. We apologize for the outage and are still watching things closely.
Investigating 2015-08-10 14:28:00 We are working to resolve issues logging into US10.

Scheduled maintenance

2015-07-13 11:29:00
Action Date Description
Completed 2015-07-13 21:48:00 Resolved, no issues reported!
Scheduled 2015-07-13 11:29:00 Starting at 10:30am(EDT) July 13th, We will be performing scheduled maintenance on our networks for US1-US7. No downtime is expected.

Scheduled maintenance

2015-06-25 15:34:00
Action Date Description
Completed 2015-06-27 23:05:00 Network maintenance completed. Thank you for y'alls patience.
Scheduled 2015-06-25 15:34:00 Howdy, we are currently in the process of preforming network maintenance. The maintenance applies to all customers with accounts on US1-7. While we don't expect any downtime, we will update things here should there be any unforeseen circumstances.

Scheduled maintenance

2015-06-03 15:53:00
Action Date Description
Completed 2015-06-03 20:58:00 Maintenance completed without incident.
Scheduled 2015-06-03 15:53:00 Howdy, we are currently in the process of preforming some network maintenance. The maintenance applies to all customers with accounts on US8-11. While we don't expect any downtime, we will update things here should there be any unforeseen circumstances.

Scheduled maintenance

2015-05-04 13:40:00
Action Date Description
Completed 2015-05-04 15:21:00 The issue with monitoring was resolved. US7-US10 were healthy for the duration of the false alarms. We use many layers of monitoring both internal and external and only the method shared via this status page was impacted.
Scheduled 2015-05-04 13:40:00 We are having issues with our monitoring provider. US7-US10 are operating normally. Please visit http://mailchimp.com/contact/support/ to report any issues.