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Digital Ocean

DigitalOcean is a simple and robust cloud computing platform, designed for developers.

Homepage: https://www.digitalocean.com/
Status Page: https://status.digitalocean.com/


Open Incidents

No open incidents

Scheduled Incidents

No scheduled incidents

Previous Incidents

TOR1 Floating IP Connectivity

2017-01-27 16:28:31
Action Date Description
Resolved 2017-01-27 22:34:34 We have resolved the Floating IP issue in TOR1. If you still experience any problems with connectivity on Floating IP addresses, please open a ticket for our support team.
Monitoring 2017-01-27 22:11:33 We have resolved the Floating IP issue in TOR1. If you still experience any problems with connectivity on Floating IP addresses, please open a ticket for our support team.
Update 2017-01-27 20:58:09 We are working on applying a fix for the TOR Floating IP issue at this time. Floating IP connectivity for TOR1 droplets may be interrupted during this time.
Update 2017-01-27 20:01:00 We are still working on our investigation into the ongoing TOR1 floating IP connectivity issues. During this time you may experience connection issues if using floating IPs.
Update 2017-01-27 19:11:46 We are still investigating the ongoing TOR1 floating IP connectivity issues. During this time you may experience slow, or no connection if using floating IPs.
Update 2017-01-27 17:55:49 We are still working on our investigation into the ongoing TOR1 floating IP connectivity issues. During this time you may experience connection issues if using floating IPs.
Update 2017-01-27 17:16:57 We are still investigating the ongoing TOR1 floating IP connectivity issues. During this time you may experience slow, or no connection if using floating IPs.
Investigating 2017-01-27 16:28:31 Our engineering team is investigating reports of floating IP connectivity issues in the TOR1 region. During this time you may experience slow, or no connection if using floating IPs. We will provide an update soon.

TOR1 Maintenance

2017-01-27 03:57:58
Action Date Description
Resolved 2017-01-27 12:44:54 At this time network connectivity has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.
Update 2017-01-27 09:16:47 Event processing in the TOR1 datacenter has been restored. Creates, destroys, and other power events should be functioning normally at this time. Our engineering team is still performing maintenance on the network for TOR1. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.
Update 2017-01-27 08:25:51 Our engineering team is actively investigating event processing delays in the TOR1 datacenter, as well as continued networking issues from the scheduled maintenance. During this time you may experience connection issues as well as slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.
Investigating 2017-01-27 07:50:20 Our engineering team is actively investigating event processing delays in the TOR1 datacenter. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.
Maintenance 2017-01-27 03:57:58 We will be performing planned network maintenance in the TOR1 region. Network connectivity may be intermittent during the process. Start: 2017-01-27 04:00 UTC End: 2017-01-27 08:00 UTC

SGP1 Network Connectivity

2017-01-23 15:35:56
Action Date Description
Resolved 2017-01-23 16:05:18 We have resolved the network connectivity issue in SGP1. If you still experience any problems reaching your Droplet, please open a ticket for our support team.
Monitoring 2017-01-23 15:51:38 Our network team has fixed the problem affecting network connectivity for some Droplets in the SGP1 region. We'll continue to monitor the issue to ensure it's fully resolved.
Investigating 2017-01-23 15:35:56 Our network team are investigating reports of connectivity issues affecting some Droplets in the SGP1 region. During this time, Droplets are still running and accessible from the Console, but they may not have public network connectivity.

Recovery Environment Unavailable

2017-01-19 08:52:28
Action Date Description
Resolved 2017-01-19 10:36:37 Our engineers have fully resolved the issue causing problems with the recovery environment. We apologize for any issues that this may have caused for you.
Monitoring 2017-01-19 10:15:11 The recovery environment issue has been resolved and we will continue monitoring.
Update 2017-01-19 09:57:34 Our engineering team is currently working on resolving an issue with the recovery environment. As such, the recovery ISO is unavailable at this time. We apologize for any inconvenience this may present.
Issue 2017-01-19 09:24:24 Our engineering team is currently working on resolving an issue with the recovery environment. As such, the recovery ISO is unavailable at this time. We apologize for any inconvenience this may present.
Investigating 2017-01-19 08:52:28 Our engineering team is actively investigating an issue with the recovery environment. As such, the recovery ISO is unavailable at this time. We apologize for any inconvenience this may present.

Control Panel Connectivity -- Monitoring

2017-01-19 03:12:13
Action Date Description
Resolved 2017-01-19 04:13:07 At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.
Monitoring 2017-01-19 03:12:13 Connectivity to our Control Panel and API has been restored and we will continue to monitor until it is fully resolved.

Control Panel Connectivity

2017-01-18 23:37:47
Action Date Description
Resolved 2017-01-19 00:38:48 At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.
Monitoring 2017-01-18 23:52:25 Connectivity to our Control Panel and API has been restored and we will continue to monitor until it is fully resolved.
Investigating 2017-01-18 23:37:47 Our engineering team is actively investigating connectivity issues to our cloud platform and API.

Event Processing Delay

2016-12-29 12:58:06
Action Date Description
Resolved 2016-12-29 14:56:40 Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.
Investigating 2016-12-29 12:58:06 Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

Droplet creation and resizing

2016-12-15 00:22:05
Action Date Description
Resolved 2016-12-15 01:34:54 At this time our Control Panel's functionality has been fully restored. If you continue to experience any issues please open a support ticket.
Investigating 2016-12-15 00:22:05 Our engineering team is actively investigating error messages when accessing the Droplet create and Droplet resize screens through the cloud control panel.

BLR1 - Increased latency and packet loss

2016-12-13 18:09:51
Action Date Description
Resolved 2016-12-20 23:51:46 At this time most ISP issues in the BLR region have been resolved, and connectivity should return to normal. If you continue to have issues, please open a support ticket and we'd be happy to provide further assistance.
Monitoring 2016-12-13 18:09:51 Recent severe weather events in India, specifically Cyclone Vardah, has resulted in damage to domestic and sub-sea fiber optic cables in the Chennai region which is a major network interconnection point for India. As a result all major carriers are running on reduced capacity to Europe, North America and Asia resulting in increased latency and periods of packet loss to these destinations. We are working with our providers to try and optimize routing as much as possible.

Event Processing Delays in TOR1 and NYC3

2016-12-07 19:11:07
Action Date Description
Resolved 2016-12-08 00:14:39 Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.
Monitoring 2016-12-07 23:09:02 We have isolated the issue causing event processing delays in TOR1 and NYC3. Events should now be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.
Investigating 2016-12-07 19:11:07 We're investigating reports of event processing delays in the TOR1 and NYC3 regions. During this time, you may see stalled or slower than normal Droplet creates and destroys, power actions, or other events in those regions.